4 Comments
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Lucy Watson's avatar

Such a timely reminder. The world so needs a little more kindness these days…

Fiona Liang's avatar

Oh I LOVE the idea of being a Chief Compliments Officer! I may need to give myself that secret title at work 🤭 From a leadership pov, I’ve always held the view that you can be strong AND kind, in the same way you’re saying you can be commercial AND kind. Both can be true! Love this, thx for sharing.

Emma Thomas's avatar

Can I please be Chief Connection Officer Nishma?!

Paula Bruno's avatar

This is such a sharp reframing. When everything else is optimized, scaled, and automated, how you make people feel becomes one of the few true differentiators—and kindness is one of the most memorable ways to do that.